Crypto FAQ
Gain actionable crypto insights and accelerate growth with our AI-powered analytics. Make data-driven decisions for measurable results.
Your security comes first. At Antares Portdex, our trading platform uses bank-grade encryption, two-factor authentication (2FA), and cold storage for digital assets. We comply with strict financial regulations in Philippines and undergo regular, independent audits. Funds are insured against unauthorized access, so you can trade with confidence.
- Clear step-by-step guides and 24/7 customer support
- Practice risk-free on a demo account with virtual funds
- Automated solutions that handle the hard work for you
- Start small (from just ) and build your skills as you trade.
Bank card withdrawals are typically processed within 1–3 business days in most regions. Crypto withdrawals to external wallets are usually completed in under 30 minutes. Actual processing times may vary based on your bank and account verification status.
Our trading platform earns through premium features and volume-based partnerships with exchanges—not from user fees. There are no hidden charges; you will always see the exact transaction amount before you confirm.
Yes! Antares Portdex is available in most countries worldwide—over 98 and growing. When you register, simply choose your country to confirm availability and view local payment methods. As a compliant trading platform, we follow all applicable regulations to keep your trading secure and legal.
- AI-driven recommendations - Receive tailored coin suggestions aligned with your risk profile
- Ready-made portfolios - curated bundles (e.g., "Starter Pack" or "DeFi Bundle")
- Live market signals - Real-time buy and sell alerts for leading cryptocurrencies
Our support team is available 24/7 via live chat or by email at info@antaresportdex.net. For urgent concerns, the average response time is under 15 minutes.
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Licensed Service
- Registered with [FinCEN, FCA, and CySEC]
- Regular third-party audits conducted by independent firms
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Country-Specific Rules
- Automatic geo-compliance: Our trading platform adapts to your country's laws and regulations
- KYC verification is required where legally mandated
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Your Funds Are Secure
- Bank-grade security (similar to your online banking)
- 95% of assets are secured in offline cold storage
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Traditional Payments
- Visa/Mastercard (2.9% fee)
- Bank transfers via SEPA or SWIFT - 0% fee
- PayPal (instant processing)
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Crypto Deposits
- Direct crypto transfers (BTC, ETH, USDT — 0% fee)
- QR code scanning for mobile wallets
Crypto Support
Customer Support and Assistance
For any inquiries, please contact our partner broker directly via their official website. If you don’t yet have an account with a verified brokerage partner, let us know and we’ll help you set one up. If you encounter any issues with your trading partner’s support, contact us and we’ll work with them to resolve the matter.
Support Hours
Our customer support team is available 24/7. In the rare event you can’t reach us immediately, our specialists will respond to your request at the soonest possible time.
